Welcomes
A personal welcome, before they even arrive
From the moment they book, your guest gets a welcome message on WhatsApp — in their language — that sets expectations and invites them to plan ahead.
Your concierge, on WhatsApp. Day and night.
Guest-Flow in action — 50 seconds.
Welcome. Resolve. Respond.
Every guest message is understood — information, request or issue — and handled the way it should be.
Resolves
Every request becomes a tracked task
A request? Guest-Flow creates the task, routes it to the right team and follows it through to resolution — with a confirmation sent to the guest.
Responds
An instant reply, even at 3 a.m.
Simple questions get an immediate answer, drawn from your property's knowledge base. Without disturbing your team.
Multi-property dashboard
All your conversations and tasks, in real time
Français · English · العربية
Your guests write in their own language
Integrated with your PMS
eZee Absolute and beyond
Privacy & security
Built with privacy and security considerations aligned with Moroccan regulation.
Deliver a guest experience without friction.
Let's look together at what Guest-Flow could do for your property. A 15-minute demo, on WhatsApp. Same-day reply.